Connecting to the Remote Lab

Select Lab Environment Activity

  • Navigate to your course and locate the Course Resources section.

  • Click the Lab Environment item.

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  • Click Launch to open the lab environment in a new browser tab.

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  • After launching:

    • An initial loading screen will appear while the environment is being prepared

  • Once ready:

    • The environment viewer will open automatically

    • A green “Preparing” progress bar will be displayed while the virtual machines start

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  • When the progress completes, the lab environment is ready for use.

The lab environment may take up to 20 minutes to be fully ready.


Verify Access to the Virtual Machines

To access a virtual machine:

  • Click on the required VM tab (for example: jump-desktop) from the top menu

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To switch between virtual machines:

  • Use the VM tabs in the top menu, or

  • Click the … (ellipsis) menu and select the required VM

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VM credentials can be found after selecting a VM:

  • Navigate to Environment → Connectivity

  • Click Connection Details

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After the desktop appears, you can switch to full screen for a better experience:

  • Navigate to: Environment → Operations

  • Click Open Fullscreen

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Note: When connecting to one of the console sessions, the screen might be black. You may have to press the Enter key before you see any output on the screen.


Virtual Machine Controls and Environment Actions

Virtual Machine Controls

To access machine-level controls:

  • First select the required VM within the Environment Viewer.

  • Open the Machine → Actions menu to access keyboard controls, send text from clipboard to the VM, system commands, and display settings for the selected virtual machine

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Environment Controls

To access environment-level controls:

  • First select the required VM within the Environment Viewer.

  • Open the Environment → Operations menu to manage the virtual environment lifecycle, networking, and display options.

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Connectivity Controls

To access connectivity-related controls:

  • First select the required VM within the Environment Viewer.

  • Open the Environment → Connectivity menu to reconnect sessions, run connectivity and speed tests, adjust connection quality, and view VM operating system and credential details.

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Shutdown or PowerOff a VM in the Lab Environment

To shut down or power off a virtual machine:

  • Select VM List from the top menu

  • Locate the required VM

  • Click the … (ellipsis) icon next to the VM

  • Select Power Off or Shut Down

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Note: Shut Down performs a graceful shutdown . Power Off immediately stops the VM.

Suspending your Lab Environment

To suspend the environment, navigate to:

Environment → Operations → Suspend

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Note : When you are not actively using the lab environment, suspend it to avoid unnecessary lab runtime usage.To return to your lab environment later, access the Lab Environment activity in Launchpad again and click Launch.