Infoblox Qualified Instructor (IQI) Process

Instructor Qualifications

IQI Requirements

• At least 6 months of hands-on Infoblox product experience in the respective product area (NIOS, NetMRI, Universal DDI, Threat Defense) in a post-sales/support capacity.

• Completion of the highest qualification in the category

IQI Process

Persons wishing to obtain IQI status will be required to:

1. Complete Training and Qualification

1. Attend respective training courses via Infoblox or an Infoblox Authorized Training Partner (ATP) - live class attendance is preferred

2. Successfully pass the highest exam as noted in the table above

2. Apply for IQI Status

1. Submit a request via our Operations Team (education@infoblox.com), providing a detailed resume/CV for review

3. Perform Virtual Teach-Back Session

1. Request the sample curriculum package for self-study and preparation

2. Schedule and deliver a virtual teach-back, in English, with Infoblox Education IQI

   1. If the virtual teach-back is successful, the candidate will be granted access to the complete curriculum package for delivery

   2. If the virtual teach-back is not successful, the Infoblox Education IQI will provide detailed feedback, and the candidate can schedule another virtual teach-back when ready (subject to availability)

4. Perform Evaluation Co-Teach Session

1. Review feedback from the virtual teach-back, and prepare for an Evaluation Co-Teach with a complete courseware package (lead time is a minimum of 30 days)

2. Work with Infoblox Education to arrange a date/time/location for the Evaluation Co-Teach to take place

   1. Candidates must deliver all modules, with minimal support from the Infoblox Representative (may be an Infoblox Trainer or a principal/senior Infoblox Technical resource)

   2. Infoblox Representative will provide a daily review of the candidate’s performance (if required)

   3. At completion of the class, the candidate will be provided a detailed summary of their performance, including areas/topics requiring improvement and a final pass/fail outcome

      1. If the candidate fails, a corrective action plan will be provided within 7 business days

      2. If the candidate passes, the candidate will be approved to deliver the respective subject

If the candidate is actively delivering live training courses for another technology vendor, Infoblox may waive the requirement to complete an Evaluation Co-Teach.

Maintaining IQI Status

To maintain IQI, an IQI must:

1. Successfully pass each new qualification exam released within 60 days of availability.

2. Attend/view all mandatory “Train the Trainer” update virtual sessions.

3. Successfully pass any unannounced on-site audits that Infoblox Education may perform.

4. Maintain an NPS score of 8.0 or higher (aggregate) as measured by the Infoblox Course Feedback Survey.